Privacy Policy ARO Med Spa in El Paso, TX

Effective date: June 17, 2026

This Privacy Policy explains how ARO Medspa, doing business as ARO Med Spa (“ARO,” “we,” “us”), located at 1861 Robert Wynn St Ste B, El Paso, TX 79936, collects, uses, and shares information when you visit our website, complete a form, or interact with our ads.

1. Information we collect
Information you give us: your name, email address, phone number, and any details you provide in our forms, quizzes, or messages, including gift preferences and the information you share when scheduling.
Information collected automatically: IP address, device and browser type, pages viewed, and activity on our site, gathered through cookies and similar technologies.
Advertising data: when you arrive from or interact with our ads on platforms like Meta (Facebook and Instagram) and Google, those platforms and our tracking tools may share limited activity data with us.

2. How we use your information
We use your information to:

• Contact you by phone call, text message, and email about your inquiry, your reservation, and your appointment.
• Send you promotional and marketing messages about our offers, services, and events, where permitted and where you have consented.
• Schedule, confirm, and follow up on appointments and gift card redemptions.
• Operate, improve, and secure our website and services.
• Comply with law and enforce our terms.

3. Marketing communications and your consent
By providing your phone number and email and submitting our form, you agree that ARO and its authorized partners may contact you at the number and email you provide, including by automated text message, prerecorded or autodialed calls, and email, for both informational and marketing purposes. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, and opt out of emails using the unsubscribe link in any message. Opting out of marketing does not stop transactional messages about an active reservation or appointment.

4. How we share information
We do not sell your information for money. We share it with:

• Service providers who work on our behalf, such as scheduling, payment processing, texting and email platforms, and marketing agencies, under contracts that limit their use.
• Advertising partners such as Meta and Google, to measure and improve our ads. You can manage ad preferences in your account settings on those platforms.
• Authorities or others when required by law, or to protect our rights, safety, or property.

5. Cookies and advertising technologies
We use cookies, pixels, and similar tools to run the site, understand traffic, and measure advertising. You can control cookies through your browser settings. We honor recognized opt-out signals where required by law.

6. Health information
Information you submit through marketing forms is treated as contact and preference information, not medical records. We do not ask for medical conditions, medications, or diagnoses on our forms. Information you provide once you become a patient, during consultation or treatment, is handled separately under our patient privacy practices and applicable medical privacy law.

7. Data retention
We keep your information for as long as needed to fulfill the purposes above, meet legal obligations, resolve disputes, and enforce agreements, then dispose of it securely.

8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your privacy rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data, and to opt out of certain processing or targeted advertising. Texas residents have rights under the Texas Data Privacy and Security Act. To exercise any right, contact us at patty@aromedspa.com or 915-313-5363. We will verify your request and respond within the time the law requires. You may appeal a denied request by replying to our decision.

10. Children’s privacy
Our site and services are intended for adults 18 and older. We do not knowingly collect information from children.

11. Third-party links
Our site may link to other sites we do not control. Their privacy practices are their own.

12. Changes to this policy
We may update this policy and will post the new effective date here. Material changes will be made clear.

13. Contact us
ARO Med Spa, 1861 Robert Wynn St Ste B, El Paso, TX 79936. Email paty@aromedspa.com. Phone 915-313-5363.